Skip to content

Ingrown toenail

When the edge of the nail digs into the skin, the area becomes inflamed and hurts against the shoe. Why it happens, what NOT to do and when it needs seeing.

Sending the request does not confirm the appointment: the clinic reviews it and confirms the time with you.

In short

An edge of the nail plate that grows into the skin instead of over it, nearly always on the big toe.
As soon as it feels uncomfortable against footwear. If there is pus, heat or you cannot bear weight, without waiting.
It is almost never a single cause: nail shape, the cut, the footwear and moisture in the groove all add up.

An ingrown toenail —onychocryptosis— is an edge of the nail plate that, instead of growing over the skin, grows into it. The skin reacts as it would to any foreign body: it becomes inflamed, hurts against the shoe and, if it continues, can form red raised tissue around it or become infected. It usually starts on the big toe and almost always on the same side.

It is hardly ever one single thing. Several add up: the shape of the nail —a strongly curved plate digs in by itself—, a cut that is too short or rounded at the corners, footwear that presses across the foot, moisture that softens the skin of the groove and, in some cases, a toe pushing against its neighbour. Working out which of those dominates in your case is what decides whether changing the cut and the shoe is enough, or whether something more is needed.

What is looked at, and what NOT to do

  • The shape of the nail plate and the groove, to see whether the nail digs in by design.
  • Signs of infection: growing pain, heat, redness or discharge.
  • Footwear and the way you cut the nail — the two causes you can change today.
  • Do not cut a V or a point: it relieves nothing and leaves a spike that digs in again.
  • Do not dig in the groove with scissors or pins: it is the quickest route to an infection.

Is the edge of your nail digging in and hurting in your shoe?

Book an appointment

Frequently asked questions

Why is it nearly always the big toe?
Because three things come together in that toe that do not in the others. Its nail is the widest and the most curved, so its edges sit deeper in the groove; it is the toe that takes most pressure as the foot pushes off; and it is the first to meet the front of the shoe, especially if the shape ends in a point. On top of that, if the toe is deviated towards the others — as in a bunion — its nail no longer points straight ahead and one of the edges sits deeper still. That is why, when it keeps happening on that toe, the appointment also looks at the shape of the foot and not only at the nail.
Do gel polish or gel nails have anything to do with it?
They do not make a nail dig in on their own, but they can add to it. In two ways: through what is done when applying them — filing the surface of the plate and, above all, removing or pushing back the skin of the groove, which is the barrier protecting that area — and through what they prevent you seeing, because a layer of colour covers the edge exactly where it should be looked at. Also, a plate reinforced with rigid material loses flexibility and responds worse to pressure from footwear. You do not have to give them up: what helps is not touching the groove, not filing into the corners, and removing them from time to time to see the nail as it is.

Published by Clínica Podológica Seila Ivars

Knowing what will happen is reassuring too.

Four steps, from walking through the door to leaving knowing what comes next.

  1. You arrive and say what is wrong

    The practice runs by appointment. It starts by listening to the reason for your visit and any relevant history.

  2. Your case is reviewed calmly

    The assessment adapts to your age, your mobility, your general health and to what worries you.

  3. Your feet are examined and assessed

    The same podiatrist personally carries out the examination and whatever treatment is appropriate.

  4. You are told what comes next

    You leave with a clear explanation of what was found, of the treatment and of the recommended follow-up.

For your first visit: bring the shoes you wear every day, the insoles you use now if you have any, and any earlier report about your feet.

The clinic’s waiting area, with two upholstered armchairs and the reception desk at the back

Come and see where you will be seen.

Before booking you can walk through the practice: the entrance, the waiting area and the room where the work happens, with photographs of the real place.

See the clinic

Seila Ivars sitting on the podiatry chair in the treatment room, wearing the practice tunic, with the clinic equipment behind her

Seila Ivars Ribes

Registered podiatrist

Who will see you

Related treatments

  • Chiropody

    The core foot-health treatment: hard skin and callus removal, nail cutting and filing, and a check of the skin and weight-bearing areas.

  • Ingrown toenails

    When the edge of the nail digs into the skin and the area becomes inflamed. The spicule causing the pain is removed and the cause addressed.

  • Minor surgery

    When a nail becomes ingrown again and again, or a lesion does not resolve with conservative treatment, there is a surgical option in the clinic under local anaesthetic.

Any questions? Send us a WhatsApp (opens in a new tab)